The Back of House Manager is responsible for the supervision, coordination, and management of all Back of House teams to ensure a seamless operation that supports both guest satisfaction and staff experience.
This role oversees maintenance, infrastructure, and operational support functions within the camp or lodge, ensuring that all facilities, equipment, and services are well maintained and functioning efficiently. The Back of House Manager works closely with Front of House teams and other departments to ensure effective communication, timely support, and a consistent standard of service delivery.
The position plays a critical role in maintaining operational standards, ensuring compliance with procedures, and driving efficiencies across all Back of House functions to support the overall guest experience.